XAT 2017 — Decision Making Question 18
Analyse the following caselet and answer the question that follows:
A University coach was asked to select teams in three sports: Shooting, Cricket (batsmen only) and “Snakes & Ladder”. The honest and keen observer head boy of the school informed the coach that he had observed 100 students playing the three games – shooting, cricket and “Snakes & Ladder”. In shooting, all students were given 100 chances to hit a target. In cricket, a batsman faced a maximum of 100 balls, provided he DID NOT GET OUT. In “Snakes & Ladder”, every student could play 100 matches, one each with the other students and one against a computer. In shooting, a player got one point for hitting the target and zero point for missing the target. In cricket, a batsman got one point for hitting the ball and zero point for missing it. In “Snakes & Ladder”, a person got one point for winning the game and zero for losing. To the coach’s utter surprise, the distribution of points across all three games was the same. It was as follows:
âââââââ
The coach has to select a team of eleven in each sport.
Analyse the following caselet and answer the question that follows:
Principal Maheshwari of BINK School of Management is facing a problem that calls for quick action. She received an anonymous mail one day, possibly from one of the students, complaining about outdated syllabi, medicore teachers and poor choice of courses on offer.
Which of the following is the best course of action available to the Principal?
Answer & solution
She should invite students to discuss any problem openly, one on one or in small groups, promise to act on them but firmly condemn the culture of anonymous mails.
- B
She should update the students about the efforts the institute is taking in sprucing up the syllabi, hiring talented faculty etc., but make no reference to the letter.
- C
She should convene a meeting of the faculty at the earliest and get them to work on updating the syllabi and also arrange a faculty development program but keep mum about the letter.
- D
She should convene a meeting of the faculty and talk about the letter as a symptom of a deeper malaise, ask them to update the syllabi and also organize a faculty development program.
- E
She should ignore the letter and not think about it at all.
The reason behind the anonymous mail is probably because the students are reluctant to come forward with their grievances. Hence, after receiving such mail, the Principal should ensure that the students are not afraid to come forward. Thus, only option 1 takes this point into consideration.
Hence, the correct answer is option 1.