XAT 2016 — Decision Making Question 15
Answer the following question based on the information given below.
Nicky, Manoj and Benita are graduates from a top ranked B-school. They joined ABC corporation a year ago. ABC is known for its performance oriented culture. This is the first time the organization recruited from a top ranked B-school. They are part of a five member team with two others from lower ranked B-schools. Nicky, Manoj and Benita draw 40 percent higher salaries than other team members. This team reports to Amelia Ganeshmurthi, a senior executive.
Nicky’s performance on the job is disappointing though she is considered a very helpful person outside the workplace helping her teammates and others in the organization with their personal needs e.g. finding a place to rent, a good place to get homely food etc. On the other hand, Manoj and Benita are performing well in their respective jobs and are perceived by their teammates as important to the team. But they are not interested in helping outside the workplace. Amelia has to decide the future of the trio. She has the following options:
Answer & solution
- A
Inform the higher authorities about Nicky’s poor performance and ask them to take a call.
- B
Send Nicky for a one month training earmarked for top performing employees.
- C
Serve Nicky an ultimatum to improve within the next six months or get fired.
- D
Even though they performed well, give Manoj and Benita average ratings because of their disinterest in helping outside workplace.
Give Manoj and Benita high ratings based on their performance.
Option 1 does not take into consideration Nicky's side of story and releases Amelia from Nicky's responsibility. So, eliminate option 1.
Option 2 is not an appropriate course of action as sending Nicky for a training earmarked for top performing employees will encourage Nicky's ignorance towards her work responsibilities.
Option 3 is a logical step as it would put Nicky under the radar and compel her to focus on work only.
Option 4 will simply discourage Manoj and Benita from performing well at work and will indirectly affect the organisation.
Option 5 is a fair course of action.
Hence, the correct answer is option 5.